Terms of service

Terms of Service

Effective Date: May 6, 2025


1. Introduction

Welcome to Northwoods Fire and Patio ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our e-commerce website located at www.northwoodsfireandpatio.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.


2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or legal entity, you have the authority to bind that entity to these Terms.


3. Accounts and Registration

3.1 Account Creation

To access certain features, you may be required to create an account. You agree to:

  • Provide true, accurate, current, and complete information during registration.
  • Maintain and promptly update your account information to keep it accurate.

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities under your account.
  • Notifying us of any unauthorized use of your account.

4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We reserve the right to limit quantities.

4.2 Pricing

Prices may change without notice. We are not liable for modifications or discontinuations.

4.3 Payment Terms

  • Accepted Payment Methods: Visa, Mastercard, Discover, American Express, Diners Club, PayPal, Venmo, Shop Pay, Apple Pay, Google Pay.
  • Payment Processing: Payments are securely processed through Stripe.
  • Billing Information: You must provide current and accurate billing info.

4.4 Order Acceptance

We may refuse or cancel orders for reasons such as:

  • Product or service unavailability.
  • Errors in description or price.
  • Suspected fraud or unauthorized transactions.

5. Shipping and Delivery

5.1 Shipping Policy

See our Shipping Policy for details.

5.2 Risk of Loss

Risk of loss and title pass to you upon our delivery to the carrier.


6. Returns and Refunds

See our Return and Refund Policy for details on returns, exchanges, and refunds.


7. Intellectual Property Rights

7.1 Ownership

All Website content is owned by Northwoods Fire and Patio or its suppliers and protected by law.

7.2 Limited License

You are granted a limited, non-transferable license for personal use.

7.3 Restrictions

  • You may not reproduce, sell, or exploit the Services without permission.
  • No use of our trademarks or hidden text without consent.

8. User Content

8.1 Submissions

By posting User Content, you grant us a license to use it as needed.

8.2 Prohibited Content

  • No illegal, threatening, harassing, or infringing content allowed.

9. Prohibited Activities

  • Violating Laws and Rights: No illegal use.
  • Disruption: Do not interfere with our systems or networks.
  • Unauthorized Access: Do not attempt unauthorized access.

10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided "AS IS" without warranties.

10.2 No Warranty

  • No guarantee Services will meet your expectations.
  • No guarantee of error-free, secure, or uninterrupted access.
  • No guarantee of accurate results from use.

11. Limitation of Liability

Northwoods Fire and Patio is not liable for indirect or consequential damages resulting from:

  • Your use or inability to use the Services.
  • Unauthorized access or use of your data.
  • Interruption or termination of Services.

12. Indemnification

You agree to defend and hold Northwoods Fire and Patio harmless from claims resulting from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of third-party rights.

13. Termination

We may suspend or terminate your account without notice for any breach of these Terms.


14. Governing Law

These Terms are governed by the laws of the state of Wisconsin.


15. Changes to Terms

We may update these Terms at any time. Continued use of the Website means you accept those changes.


16. Miscellaneous

16.1 Severability

If any provision is invalid, the rest will remain effective.

16.2 Entire Agreement

These Terms are the entire agreement between us.

16.3 Waiver

Failure to enforce a right does not waive it.


17. Contact Information

If you have any questions, contact us: